"More than 25% failed to answer calls within 5 seconds"
"Only 8% were able to provide an answer to enquiries directly"

As an experienced outsourced reception provider, we understand the importance of providing outstanding levels of service. But do our flagship UK companies share this notion?

To see how their telephone receptionists performed, as well as understand how your business can benefit from the findings, download the FTSE First Impression Index summary report now.

Benchmark your business against the FTSE 100
Moneypenny will be carrying out comparative research amongst SMEs over the coming weeks. If you would like to take part in this project, please contact us at joanna@moneypenny.co.uk for more details.

For a full press information pack, including more details on the research methodology, please contact: pr@moneypenny.co.uk